EMS Consulting

Industry

Technology

Challenge

EMS Consulting faced challenges in sending incentives to international recipients and tracking reward usage and redemption, making global incentive management complex and inefficient.

Results

By leveraging Toasty’s seamless international incentive distribution, EMS Consulting achieved higher recipient engagement and greater redemption flexibility. The ability to provide expanded reward options enhanced the overall recipient experience while ensuring reliable and hassle-free incentive delivery.

Key Product

Toasty Choice Card

consultems.com

100%

International Reach

2.5x

Employee Engagement

99%

Recipient Satisfaction Score

Faster Incentive Delivery Time

Partnering with Toasty has streamlined our global incentive distribution. Their seamless platform, competitive pricing, and reliable delivery have made it effortless to send rewards internationally, enhancing recipient engagement and satisfaction.

Angie May

Chief Administrative Officer @ EMS Consulting

About EMS Consulting

EMS Consulting is a leading enterprise IT consulting firm specializing in cloud solutions, CRM implementations, and digital transformation. With a strong track record of helping businesses streamline operations and enhance customer engagement, EMS has successfully supported organizations in adopting innovative technology solutions. Their expertise in optimizing enterprise workflows has led to improved efficiency, scalability, and customer satisfaction across industries.

The Challenge

EMS Consulting faced significant challenges in sending incentives to international recipients and tracking redemption and usage efficiently. Frequent issues with cross-border logistics, complex fee structures, and hidden costs underscored the need for a simpler, more transparent solution.

The Solution

EMS Consulting explored multiple incentive platforms before selecting Toasty due to its competitive pricing, transparent fee structure, and extensive global reward catalog.

The deciding factors included:

Ease of sending international incentives
Seamless and user-friendly interface
Reliable and instantaneous delivery
Transparent pricing and exceptional customer support

By integrating Toasty, EMS Consulting eliminated common barriers to global incentive distribution, enabling them to deliver rewards across diverse regions while retaining full visibility into usage.

Toasty has made it effortless to send international incentives while ensuring a smooth recipient experience. Their competitive pricing, vast reward selection, and reliable delivery have been game changers for us.
- Angie May, CAO, EMS Consulting

The Results

With Toasty’s global reach, intuitive platform, and dependable service, EMS Consulting has significantly improved its international rewards program. Recipients experience timely, high-quality rewards, fostering positive engagement and reinforcing the organization’s commitment to recognizing valuable contributions worldwide. That global appreciation is paying off in stronger relationships and happier partners.